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Wedding & Event

Delivery & Pick Up Policy

Delivery Policy:

We accept same day flower deliveries provided they are placed before 1:00PM. 

We offer floral delivery throughout Edmonton, St Albert, Sherwood Park, and outlying areas.

Deliveries may be made throughout the week, Monday through Saturday. We do not deliver on Sundays unless special arrangements have been made.

Delivery Times:

Business deliveries will be sent out in the morning and can be delivered between the hours of 10:00AM - 2:00PM. Residential deliveries will be delivered in the morning between 10:100AM - 2:00PM or afternoon between 2:00PM - 6:00PM

Specific delivery times cannot be guaranteed. If you request a specific delivery time, your order may be subject to an additional rush delivery fee if it is within a three hour window. We will contact you by phone to finalize details.

Upon Arrival:

Items can be left by the door if no one is home, weather permitting. This is at the sender's discretion. We are not responsible for any lost or damaged items.

Missed Delivery & Second Delivery Attempt:

If the recipient is not home, there is no answer on the phone,  and the weather is too cold for the flowers, the items will be returned to our studio. We will contact the sender to inform them of a missed delivery.

If a secondary delivery is desired, a reduced delivery fee will apply. A second delivery attempt will likely be the following day, or at the earliest convenience of the recipient.

Pick Ups

All pick up orders will be collected at our studio located at 14716 Stony Plain Road in Edmonton. Pick up times are during regular business hours (M-F 10-6, Sat. 11-5). 

You will receive a notification when your order is ready for pick up unless we have prearranged a specific time.

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The TwinFlower Studio Experience

Discover more about our process, read the reviews, frequently asked questions, and find out if we're the right fit.